GENERAL INFORMATIONS

HIGH SEASON

February, March, April, May, June, July, August, September, October, November

LOW SEASON

December January

NOTE

The periods of Carnival, Easter, Christmas holidays, other holidays are considered high or very high season .

 

The accepted credit cards are: Visa, Visa Electron, Mastercard.

 

cards

 

Prices do not include the tourist taximposed by the Municipality of Venice, which amounts to 4.00 euros per person (children up to 10 years do not pay).

CHECK IN

The rooms can be accessed from 14:00 to 20:00. However, by prior arrangement, it is possible to leave your luggage and collect the keys from 10:00 in the morning.

Check in after 8pm on request. However, it is requested to promptly notify by e-mail or telephone. No check-in takes place after midnight .

 

CHECK-OUT

It is necessary to vacate the rooms not later than 10:00, under penalty of paying for another night.

 

CANCELLATION POLICY

If you are forced to cancel the reservation, you must send a written communication by e-mail to our Guesthouse at 40.17sanmarco@gmail.com

We refund as follows:

The “Standard” rate allows you to cancel for free up to 3 days before arrival. In case of cancellation within 3 days of arrival, the full amount of the stay will be retained as a cancellation penalty.

The “Non Refundable” rate does not allow the cancellation of the reservation or the change of dates and the whole amount will be charged at the time of booking. The cancellation will not give the right to a refund of the sum which will be retained at 100% as a penalty.

No show: in case of no show, the entire amount will be charged as a cancellation penalty

In the case of early departures during the stay there are no refunds.

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